Your Go-To Home Services Provider
in Wise, Denton & Tarrant Counties
FREQUENTLY ASKED QUESTIONS
Our Q&A section is designed to provide clear, honest answers to the most common questions property managers and homeowners have about our home maintenance and repairs services. From how we handle scheduling and emergency repairs to what types of projects we specialize in, this section helps you understand exactly what to expect when working with Wise Home Services.
Q: What types of services does Wise Home Services offer?
A: We offer a wide range of home repairs and maintenance services, specializing in expert masonry services like brick repair, stonework, and mailbox construction. Our professional mounting services include TVs, shelves, artwork, security cameras, and blinds. We also handle a wide range of minor repairs and installations—plumbing, electrical, carpentry, flooring—as well as garage door repair, gutter cleaning, holiday light installation, and more.
Q: Are you licensed and insured?
A: Yes, Wise Home Services and our Team carry insurance. As a family-owned and operated business, we prioritize professionalism safety and quality. While Texas does not require a license for most home repairs services, we do not perform licensed trades ourselves. We partner with and provide trusted referrals for those specific tasks.
Q: Do you charge by the hour or by the project?
A: We offer both hourly and flat-rate pricing, depending on the scope and complexity of the job. Some projects may require a brief consultation to provide an accurate quote. You can explore our services and availability through our online booking system. We’re committed to transparent pricing and will always provide clear cost details before any work begins.
Q: How do I request a quote?
A: You can request a free estimate by calling us directly, messaging us through Google, email, or this website. Just tell us what you need, and we’ll give you an honest, no-obligation quote. Feel free to check out our online booking as well for our flat-rate price book.
Q: What areas do you serve?
A: We proudly provide reliable and trustworthy residential repair and maintenance solutions to clients in Wise, Denton, and Tarrant Counties.
Q: How soon can you schedule a service?
A: We offer flexible scheduling and online booking to meet your needs. Contact us to discuss your project timeline, and we’ll do our best to accommodate you promptly.
Q: Do you handle small jobs?
A: Absolutely! We specialize in small to medium-sized projects that larger contractors often won’t take. Whether it’s fixing a leaky faucet or hanging shelves, we’re happy to help.
Q: What are your hours of operation?
A: Our office is available Monday through Friday 7AM to 5PM and Saturday from 8AM to 5PM. After-hours or emergency services may be available upon request—please call to confirm availability. Additional service fees may apply.
Q: Do you offer a workmanship guarantee?
A: Yes — Wise Home Services provides a 30-day workmanship guarantee on all services we perform. If an issue arises related to our labor within 30 days, we’ll return to fix it at no additional cost. This guarantee covers work completed by our team but does not apply to material failures, misuse, or issues outside the original scope. Your satisfaction is our priority, and we stand behind the quality of our work.
Q: Do you offer holiday light installation services?
A: Yes! We offer both permanent lighting solutions and professional holiday light installation using custom-fit C-9 LED lights. We handle everything from design and installation to takedown, making your home shine safely and stress-free. We can install customer-provided lights as well. Contact us for a quote.
Q: What makes Wise Home Services different from other home repairs companies?
A: As a family-owned and operated business, we prioritize dependability, customer satisfaction, clear communication, and delivering high-quality results. Our broad skill set, local focus, and attention to detail make us a trusted choice in Wise, Denton, and Tarrant Counties.